![]() It would be nice if you could use the the app iOS app to support QuickSupport requests, but that isn't a huge deal as you can use the app iOS to remote into a computer that can do the assistance. The beauty is the client does not have to jump back and forth between the issue they are having and the QuickSupport app to share the screenshots, they are sent to the tech automatically! Push notifications of chat, screenshot requests, and even text sent to the client's clipboard from the tech are amazing tools that allow for support calls to move along very quickly and smoothly! Not to mention the power user tools of pushing down Wi-Fi and email configurations! This all fits within the Apple app limitations, but it also keeps things safe too keep the remote access from being abused. This allows for the client to take screenshots along the support process so the tech can describe which buttons to hit or information to enter and ensure that the client is inputting the information correctly. Once a request for screenshots has been sent, the screenshots are automatically shared with the tech. Then you should be blown away by the capabilities of and possibilities for this app! It is so simple for the person that needs the technical support (client) to initiate the request for support and to share screenshots of the issue they are having with the person giving support (tech). Download the free TeamViewer QuickSupport app from Google Play or Apple Store. Install TeamViewer QuickSupport on your Mac using the same steps for Windows OS above. For Computers: the TeamViewer QuickSupport Application. Using TeamViewer QuickSupport on Mac OS:.Now enjoy TeamViewer QuickSupport on PC.Once TeamViewer QuickSupport is downloaded inside the emulator, locate/click the "All apps" icon to access a page containing all your installed applications including TeamViewer QuickSupport.The search will reveal the TeamViewer QuickSupport app icon.Open the Emulator app you installed » goto its search bar and search "TeamViewer QuickSupport".On your computer, goto the Downloads folder » click to install Bluestacks.exe or Nox.exe » Accept the License Agreements » Follow the on-screen prompts to complete installation. Install the emulator on your PC or Mac:.Download Bluestacks Pc or Mac software Here >. We recommend Bluestacks because you can easily find solutions online if you run into problems while using it. Download an Android emulator for PC and Mac:.Instruction video showing how to program your VE.Bus product in VE. ![]() On computers with internet, Windows will automatically download the correct driver itself. QuickSupport enables a support technician. ![]() Once you set up QuickSupport on your computer or mobile device, you can receive tech support at a moment’s notice. TeamViewer QuickSupport was designed for exactly that: quick support. To install the MK2-USB / MK3-USB driver on a computer without internet, first download the MK2-USB / MK3-USB driver using VEConfig3 and install it by selecting the menu Special -> USB Drivers. Only afterwards connect the MK2-USB / MK3-USB to your computer for the first time. Empower your frontline workforce and streamline shopfloor operations with our industrial augmented reality platform. USB driver installation program for MK2-USB / To connect your computer to a VE.Bus product (Multis, Quattros and Inverters), you need a driver for MK2-USB (ASS030130000) / MK3-USB (ASS030140000) and an RJ45 UTP cable (ASS030064xxx and ASS030065xxx).
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